Rainbet Terms and Conditions

Last Updated: 28 June 2025

1. Introduction

1.1 These Terms and Conditions (“Terms”) govern your use of the Rainbet website, accessible at casino-rainbet.uk (“the Website”, “we”, “us”, or “our”).

1.2 By registering an account or using any services on the Website, you confirm that you have read, understood, and agreed to be bound by these Terms, our Privacy Policy, Responsible Gambling Policy, and any related rules or guidelines.

1.3 If you do not accept these Terms, you must not use the Website or its services.

2. Definitions

  • Player / User / You: Any individual who registers or uses the Website.
  • Account: Your personal profile created upon registration, used to access our services.
  • Games: All gambling products offered, including casino games, live dealer games, and other wagering activities.
  • Operator: The company licensed and authorised to provide the Website and services in the United Kingdom.
  • Bonus: Any promotional offer such as free bets, bonus funds, or free spins.

3. Eligibility and Legal Compliance

3.1 You must be at least 18 years old or meet the minimum legal gambling age in your jurisdiction, whichever is higher, to use the Website.

3.2 It is your sole responsibility to ensure that gambling is legal in your location before using our services.

3.3 Employees of the Operator, their immediate family members, and affiliated companies are prohibited from registering or playing.

4. Account Registration and Security

4.1 Only one Account per individual, household, IP address, or device is permitted.

4.2 During registration, you must provide accurate, complete, and current information, including full name, date of birth, address, email, and payment details.

4.3 You are responsible for maintaining the confidentiality of your login credentials and for all activity under your Account.

4.4 We may request identity verification documents such as passport, driver’s licence, utility bill, or payment confirmation at any time.

4.5 Providing false or misleading information may result in Account suspension, closure, and forfeiture of winnings.

5. Deposits and Withdrawals

5.1 Deposits must be made using payment methods registered in your name only.

5.2 Minimum and maximum deposit limits apply and are detailed in the Banking section of the Website.

5.3 We do not charge fees for deposits, but your payment provider may impose charges.

5.4 Withdrawals will, where possible, be processed using the same method as the deposit.

5.5 Withdrawal requests may require additional verification to comply with anti-money laundering regulations.

5.6 Withdrawal limits and processing times are subject to the terms detailed on the Website; external delays are beyond our control.

6. Account Inactivity and Closure

6.1 Accounts with no login activity for six (6) consecutive months will be classified as inactive.

6.2 Inactive Accounts with a positive balance may incur a monthly maintenance fee, with prior notification sent to the registered email.

6.3 Accounts with zero balance may be closed after extended inactivity.

6.4 Dormant or inactive Accounts may be reactivated upon request by contacting Customer Support.

7. Responsible Gambling

7.1 Rainbet is committed to responsible gambling and provides tools such as deposit limits, loss limits, session time limits, and self-exclusion options.

7.2 If you believe you have a gambling problem, please use these tools or contact our support team for assistance.

7.3 Additional support and information are available via BeGambleAware.

8. Prohibited Conduct

8.1 You agree not to engage in any fraudulent, abusive, or unlawful activities, including but not limited to:

  • Using multiple Accounts;
  • Employing automated bots or scripts;
  • Attempting to manipulate or cheat at Games;
  • Using VPNs or proxies to circumvent geo-restrictions;
  • Sharing your Account or allowing others to use it.

8.2 We reserve the right to suspend or terminate Accounts and withhold winnings where misconduct is suspected.

9. Bonuses and Promotions

9.1 All bonuses and promotional offers are subject to specific terms and wagering requirements, which are available on the Promotions page.

9.2 Abuse of bonuses, such as creating multiple Accounts to claim offers, will result in forfeiture of bonuses and winnings.

9.3 Bonuses may have expiry dates and restrictions on eligible Games.

9.4 The Operator reserves the right to revoke bonuses and cancel winnings in cases of technical errors or abuse.

10. Fairness and Game Integrity

10.1 All Games operate using certified Random Number Generators (RNGs) to ensure fairness and compliance with UK Gambling Commission standards.

10.2 We may void bets or winnings resulting from technical malfunctions, system errors, or breaches of these Terms.

11. Limitation of Liability

11.1 We shall not be liable for any losses or damages arising from the use of the Website, including technical failures, delays, or interruptions.

11.2 You play at your own risk. Our liability is limited to the value of your most recent deposit.

11.3 We are not responsible for content or security on external websites linked from the Website.

12. Privacy and Data Protection

12.1 Your personal data is processed in accordance with our Privacy Policy, which complies with the UK Data Protection Act 2018 and GDPR.

12.2 We implement industry-standard security measures to protect your information from unauthorised access or misuse.

13. Intellectual Property

13.1 All content, trademarks, logos, and materials on the Website are owned by Rainbet or its licensors.

13.2 You may not reproduce, distribute, or modify any content without prior written consent.

14. Complaints and Dispute Resolution

14.1 If you have a complaint, please contact our Customer Support team in the first instance.

14.2 We strive to resolve disputes fairly and promptly.

14.3 Should you remain dissatisfied, you may escalate your complaint to an independent Alternative Dispute Resolution (ADR) provider or the UK Gambling Commission.

14.4 All complaints must be submitted in writing.

15. Changes to These Terms

15.1 We reserve the right to amend these Terms at any time.

15.2 Significant changes will be communicated via the Website or email.

15.3 Continued use of the Website following changes constitutes acceptance of the updated Terms.

15.4 You are responsible for regularly reviewing these Terms.

16. Contact Information

For assistance or inquiries, please contact us:

By registering and using Rainbet, you confirm that you have read, understood, and agree to these Terms and Conditions in full.

For further information on gambling responsibly and regulatory compliance, please visit the UK Gambling Commission and BeGambleAware.